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Cloud Data Analytics Authors: Liz McMillan, Elizabeth White, Leon Adato, Pat Romanski, Kong Yang

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What Is a Cloud Broker, Anyway? | @CloudExpo #API #Cloud #WebPerf

These third-party companies and consultants mediate between your company and a cloud service provider

What Is a Cloud Broker, Anyway?
By Joe Michalowski

We've all had that feeling before: The feeling that you're missing something that everyone else is in on. For today's IT leaders, that feeling might come up when you hear talk about cloud brokers.

Meanwhile, you head back into your office and deal with your ever-growing shadow IT problem. But the cloud-broker whispers and your shadow IT issues are linked.

If you're wondering "what the heck is a cloud broker?" we've got you covered.

Cloud Brokers – Like Stockbrokers for SaaS Apps
If you've ever invested in the stock market, you know the traditional approach is to work with a stockbroker to invest on your behalf. Your stockbroker is a middleman who can provide key advice as you make decisions on where to invest your money.

The same is true of cloud brokers.

These third-party companies and consultants mediate between your company and a cloud service provider. Depending on your company's stage in the buyer's journey, a cloud broker could serve a number of different purposes:

  • Expert Advice on Competitive Landscape: Every service and application provider promises a revolutionary product, but it's no secret that there are many different options that can serve your needs. A cloud broker might be used to research the competitive landscape, saving business stakeholders time when choosing the right option.
  • Contract Negotiation Assistance: We already know that cloud services SLAs can be somewhat of a mystery for business and IT leaders. For those who would rather not deal with contract negotiations, cloud brokers can step in and address business needs in the most cost-effective way possible. In some cases, this might mean dividing services amongst different providers with a multicloud approach.
  • Broker as Technical Support: If you're working with a PaaS or IaaS scenario, migration processes don't end when you choose a provider. You have to start worrying about transferring on-premises data to the new cloud environment and all of the management this process entails. Some cloud brokers will walk your company through migration. In other cases, a cloud broker could sell you a white-labeled stack of cloud services and help you integrate it into your IT environment.

The market for these cloud broker services is still young. But if you're an IT leader, brokers may not be necessary, no matter how mature their businesses are.

That's the key to this whole topic - why aren't business stakeholders coming to you and your IT team during these cloud purchase processes?

IT as a Cloud Broker-The Key to Success in Modern Business
It's time to quiet the cloud whispers that are spreading throughout your organization. If a business leader wants to implement new cloud technology, you should be the go-to resource from research through migration.

Unfortunately, research shows that business leaders don't have that level of trust in IT when it comes to cloud purchases.

The post What Is a Cloud Broker, Anyway? appeared first on AppNeta Blog | App and Network Performance Monitoring.

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AppNeta is the leader in proactive end-user performance monitoring solutions built for the distributed digital enterprise. With AppNeta, IT and Network Ops teams can assure continual and exceptional delivery of business-critical applications. AppNeta’s SaaS-based solutions give IT teams essential application and network performance data, allowing them to continuously monitor user experience across any application, network, data center or cloud. For more information, visit www.appneta.com.